What does it cost?
A fixed number in writing before any work starts, never hourly. The monthly plan covers the watching, the fixing, and the Friday receipt — nights, weekends, and holidays included. If the scope grows, the price gets re-agreed out loud; it doesn't quietly swell. Price the work, not the software: everything you just watched — the invoices, the chasing, the packets, the watching — is a payroll line's job. Your number comes in writing before you've committed a dime, and the receipt tells you every week, in dollars, whether it's earning its keep.
Are those conversations real?
The businesses are made up. The shapes are not. Every name, number and company above is invented — we won't put a customer's books on a website, and we won't rent you somebody else's success story. What's real is the kind of question, and the kind of answer, including the ones where he says no. Ask us for a look at your own numbers and you'll see the real version, on your own records.
How do I know it's working?
We measure before we build. "Done" means a number moved against that baseline — and the Friday receipt keeps measuring, every week after, in hours and dollars.
Will you oversell me?
Where we've measured, we promise the number moves. Where we haven't measured yet, we promise you'll finally see what's actually happening — never miracles. And "we shouldn't build that" is a sentence we actually say, even when it costs us the sale.
What if it breaks?
It's watched around the clock, and most fixes happen before you notice anything. That reliability is what the monthly plan buys — a service you can cancel, not a promise you have to trust.
What about my data?
Yours. All of it. One command exports everything in open formats, any time, no questions — if we ever part ways, you leave with every number you came with and every one we added. Day to day, your records live in their own locked room on the platform, where no other business can see them. And any time we touch your setup for support, it's logged — ask, and you'll see the whole trail. Got sharper questions — hosting, backups, the what-ifs? Ask; you'll get plain answers in writing before anyone asks you to commit.
Who do I call when something's off?
A person — the one who built your setup. Not a ticket queue, not a call center, not a phone tree.